I am off campus and I am trying to find articles or videos, but my password doesn't work. What should I do?

Answer

All Students, faculty, and staff should use their JagNet username/password to access online resources. Do not include your entire email as your username.  Your username is the portion of your email to the left the @ symbol. Example:  

If you have forgotten your password, visit the Self Service Password Reset Assistant. If you do not know your JagNet username contact the IS&P Help Desk and have your A# ready.  If the IS&P Help Desk is closed, but the Pecan Campus Library is open (hours of operation), we may be able to assist you at (956) 872-2212. Community users are unable to access library databases from off-campus.

  • Last Updated Oct 17, 2022
  • Views 41
  • Answered By Minerva Alvarez

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